If you are not happy with your purchase or if you have received an incorrect item or order, then please contact us on for quick resolution. Returns for any other reason can be requested within 14 days of receipt of goods. We want happy customers and we'll do everything we can to ensure you are pleased with your purchase.


If you are not completely satisfied with your purchase, we want to know. We work hard to provide the very best coffee from across Colombian. Refunds must be requested within 14 days of receipt of goods. Do note that refunds can only be made to the card used to purchase products.